Our Big Idea

To Be Australia’s Most
Loed Law Firm

Our Big Idea

To Be Australia’s Most
Loed Law Firm

Our Big Idea

To Be Australia’s Most
Loed Law Firm

Family Lawyers Sydney

Our Values

  • Honesty

We’ll tell our clients how we can help, provide cost estimates and be candid about their chances of success. We won’t sugar-coat our legal advice, and we’ll always put our clients first.

  • Empathy

We’ll put ourselves in our clients’ shoes to understand their situation, motivation, and wishes. We’ll always show our support through care, concern, and active listening.

  • Integrity

Earning the trust of our clients is paramount. Therefore, we will act honestly, uphold professional standards and maintain open and transparent communication with our clients. We will work in our clients’ best interests, and we acknowledge that integrity is a cornerstone of our ethical obligations.

  • Respect

We will treat others with courtesy, compassion and kindness, and acknowledge the right to differing opinions, beliefs, wishes and rights. We will actively listen to our clients. We understand that respect between co-workers is fundamental for effective working relationships.

We are Unified Lawyers. With niche service areas in family law, property, and
, we help our clients navigate the often difficult waters of divorce, property matters, financial
arrangements and children’s issues. Specialist capability, credibility
and compassion
 are the hallmarks of our client services.


We believe in HONESTY

We believe in INTEGRITY

What we mean

  • We’ll provide a professional and value-driven service to all our clients
  • If we’re unable to provide legal services due to conflict or some other issue, we will do our best to refer clients to another excellent lawyer
  • We’ll uphold our firm’s values
  • We’ll act in an honest, diligent manner to earn the trust of our clients
  • We’ll uphold our professional standards and behave with decency
  • We will maintain open and clear communication with our clients

What we don’t mean

  • Allowing the emotional circumstances of the situation to cloud our profession al advice
  • Behaving in a manner that causes mistrust of us, our advice, or our judgment
  • Failing to adhere to our firm’s values
  • Failing to adhere to our professional standards
  • Failing to communicate appropriately with our client
  • Otherwise behaving in ways that may be perceived as dishonest, untrustworthy, unethical, unprofessional, or underhanded

How does ‘INTEGRITY’ sound?

We understand that the integrity of lawyers is a critical aspect of legal practice and a cornerstone of our ethical obligations. We know that we must make decisions and provide advice in a level-headed, objective manner. It’s especially vital for clients who find themselves dealing with deeply emotional and stressful family law issues.

Maintaining ongoing communication is essential and one of the most important things we can do to help our clients. Our firm’s values and professional standards are the most important tools to guide our behaviour and inform our client services.


  • Explain all legal terms to clients in straightforward, jargon-free language
  • Be clear about processes and procedures. Explain to clients patiently and several times, if necessary
  • Avoid becoming emotionally involved in the issue, but acknowledge and respect the client’s stressors
  • If you tell the client that you’re going to do something, make sure you do it
  • Understand all your obligations under the Professional Standards Scheme NSW

We believe in EMPATHY

What we mean

  • We’ll actively listen to our clients’ issues and desired outcomes
  • We’ll ask questions to understand our clients’ circumstances
  • We’ll remain objective without being judgmental
  • We’ll try to imagine ourselves in the clients’ situation
  • We’ll act with care and concern and find ways to support our clients

What we don’t mean

  • Thinking we know best without hearing the full story or fully appreciating our clients’ circumstances
  • Criticising our clients’ situations or actions
  • Failing to consider the situation from the clients’ point of view
  • Failing to consider the clients’ wishes or to act according to the clients’ instructions

How does ‘EMPATHY’ sound?

Actively listening to our clients, especially in our first meeting, is critical to establishing an excellent relationship, good communication and long-term satisfaction. It’s also important to refrain from expressing judgment about the client’s actions or inaction. For example, “You shouldn’t have done that.” Instead, we will focus on what the client can do next. Importantly, we will understand that the client has sought legal help because they’re at one of the lowest points of their lives. Therefore, we must show compassion and identify positive steps to lead them to a better life.


  • Allow the client to tell their story with minimal interruptions
  • Verbally summarise the story to the client
  • Ask the client what they would like to achieve
  • Ask questions
  • Maintain eye contact
  • Minimise any distractions
  • Observe the person’s body language
  • If you’re uncertain about something, ask for the client’s clarification
  • When you’ve finished asking questions, point out any issues to the client and discuss how to overcome them

We believe in RESPECT

What we mean

  • Treat others the way we would want to be treated – with courtesy and kindness
  • Acknowledge different opinions, wishes and rights
  • Accept that clients may have beliefs and wishes that you may not agree with or understand
  • Value clients’ opinions
  • Value the contributions of your colleagues

What we don’t mean

  • Talking over, belittling or harshly criticising others
  • Treating others without courtesy, kindness or compassion
  • Believing that your opinions and wishes are the only ones that count
  • Ignoring clients’ opinions
  • Disregarding the contributions of your clients

How does ‘RESPECT’ sound?

Like empathy, we can show respect through actively listening to our clients. But respect also means valuing different opinions, both of clients and colleagues. It’s possible to have differing opinions without being disrespectful; to talk through points of view without arguing; to accept a person’s wishes without agreeing with them. We need to understand that not every client will take our advice. Not every colleague will accept a differing opinion. Everyone deserves courtesy, compassion and kindness – the foundations of respect. Respect between co-workers is a vital building block for effective working relationships, and respect for clients underpins client satisfaction.


  • Be polite
  • Encourage others to express their opinions
  • Practice active listening
  • Check your body language and tone of voice
  • Acknowledge other people’s ideas and successes
  • Treat everyone fairly
  • Be mindful of anti-discrimination laws
free consultation family lawyer

Response within 30 minutes during business hours