Practical steps to obtain a family court order
Getting a copy of your family court order might seem a little overwhelming, but once you know where to start, the process itself is quite manageable.
If you are someone who should be able to access a court order, here’s how to do so:
1. Register for the Commonwealth Courts Portal
To access your Family Court orders, you’ll need to register for the Commonwealth Courts Portal (the Portal). The Portal provides secure web-based access to your court file and documents, including divorce and court orders.
If you are not registered:
- Visit the Commonwealth Courts Portal: Go to the Portal’s website and follow the registration instructions.
- Complete the registration form: Provide all requested information, including your case number or file number, if known.
- Receive login details: You will receive an auto-generated email with your username and temporary password. Follow the instructions to create a new password and accept the terms and conditions.
2. Access your file
Once registered, log in to your Portal account to access your court file and documents.
If you are registered but cannot access your file:
- Submit an enquiry form: Complete the enquiry form on the Portal, selecting the relevant options:
- “I am making an enquiry about myself”
- “Commonwealth Courts Portal support and registration”
- Choose either “I need to register for the Commonwealth Courts Portal” or “I am registered for the Commonwealth Courts Portal but can’t see my file”
- Provide necessary information: Ensure all required details are included, including file numbers and your relevant court date information. Also, provide your telephone number for any necessary follow-up.
3. Viewing and downloading orders
Once you have been registered and there is confirmation of the relevant family law files, these files will be linked to your account and you will be notified via email. In this email, you will be advised of how to navigate the portal, download and print your files and orders.
Note: Orders prior to July 1, 2017, might not be available on the Portal. If the orders are not accessible, you can request to view the file at the registry by submitting a Request for file inspection form.